Refund Policy

1. Digital service

DataSinking provides digital content (financial report data delivered through an API). Because access is delivered immediately upon purchase, purchases are generally non-refundable.

2. When we issue refunds

We may issue a refund in the following cases:

• Your API key is defective and we are unable to fix it.
• You were charged in error (e.g. a duplicate charge).

3. How to request a refund

Contact us within 14 days of purchase at [email protected] with your order details. We will review each request and respond promptly.

4. Cancellation and renewals

The yearly plan is a one-time payment and does not renew automatically — it simply expires after twelve months. Customers on legacy subscription plans (purchased before 15 September 2026) renew automatically; you may cancel at any time through the checkout or by contacting us, and cancellation takes effect at the end of the current billing period. We do not provide partial refunds for unused time on a cancelled subscription.